Words in Eveyla, made simple

Your plan

Free listing

The free plan. At the top of Home, a small label says Listing · Free. Customers see up to 5 of your items. To order, they message you on WhatsApp, Viber or SMS. They cannot order on your page. See Free listing and Storefront.

Storefront

The paid plan. Customers fill a basket and order on your shop page. The orders land on your order board. The app also calls your shop page your storefront, like View storefront in the shop menu. See Free listing and Storefront.

Free trial

A Storefront for free for 14 days. At the top of the app, a line shows the days left. For example: "Free trial · 9 days left". See Pay your Eveyla bill.

Paused

This word means two things. Paused on the order board means you stopped new orders for a while. "Your storefront is paused" means your Eveyla bill was not paid, or your free trial ended. Your shop then shows as a free listing. See Pause and restart orders and My storefront is paused.

Add⁠-⁠on

An extra you can add to a Storefront, like Packs and barcodes or Brand colours. Some you pay once. Others are monthly and join your bill. See Turn an add⁠-⁠on on or off.

Staff seat

Each person on your team uses one staff seat. You, the owner, do not use one. To add more people, get more seats in the add⁠-⁠on store. See Staff seats.

Orders and payments

Order board

The first screen after you sign in. Its tab is Orders. New orders are in Live. Old orders are in Done. See The order board.

Checkout

The last page, where customers place the order. There, they choose how to get the order and how to pay. See How customers order from you.

Payment slip

The photo of a bank transfer. The app often says slip. Customers send one when they pay by transfer, and you check it with Check slip. You also send a slip when you pay your Eveyla bill. See Check a payment slip and confirm payment.

Pay link

A link to a page where a customer sees the bill and pays you. You make it on the Counter. You send it on WhatsApp or Viber, or the customer scans a QR code. See Send a pay link.

Pre⁠-⁠order

There are two kinds:

• Pre⁠-⁠orders in Settings lets customers order now, for a later day and time they pick. See Take orders for later.
• Pre⁠-⁠order on an item is for an item that reaches the customer some days after they order. See Sell an item as a pre⁠-⁠order.

Deposit

Part of the price that a customer pays when they order a pre⁠-⁠order item. You pick it on the item, under Paid when they order: None, 25%, 50% or Full. The rest is paid on delivery. See Sell an item as a pre⁠-⁠order and Check a payment slip and confirm payment.

Collect

A search on the order board for pickup orders. You find the order, check it, and hand it over. See Hand over pickup orders with Collect.

Prep sheet

A page for the day's online orders. It has three steps: Get the items ready (Cook in food shops), Pack the orders and Send them out. See Use the prep sheet.

Order alerts

The ping on your phone when a new order comes in. You turn them on for each phone. See Get a ping for every new order.

Selling in your shop

Counter

The screen for selling to someone standing in front of you. Its tab is called POS. See Make a sale at the Counter.

Credit book

A list of who owes you money, like a paper credit book. Credit sales from the Counter go into it too. See Keep a credit book.

Statement

A page you send a customer from the credit book. It shows what they owe, and they can pay you from it. See Ask someone to pay what they owe.

Items

Category

A group of items, like Cakes or Drinks. Customers see your items in these groups. See Sort items into categories.

Shown, Sold out and Hidden

Every item is one of these. Sold out items show greyed out, and customers cannot order them. Hidden items do not show to customers at all. See Mark an item sold out or hide it.

Sizes

Different versions of one item, each with its own price, like Small and Large. The button can show your own word, like Colours. See Add sizes and colours.

Extras

Things customers can add to an item, like extra cheese. See Let customers add extras.

Box

An item that customers fill with your other items. The app calls it Combo, Hamper, Set or Bundle, by the kind of shop. See Make a box customers fill themselves.

Launch later

An item that shows a countdown, then opens for orders at the time you pick. See Launch an item later with a countdown.

Top of shop

An item marked Top of shop shows first on your shop page. See Choose the order items show in.

Money

Insights

The tab that shows how your shop is doing, like your sales and best sellers. See See how your shop is doing.

Extra charge

A percentage added on top of orders, like a service charge. You choose the name customers see. See Add a service charge.

GST

Goods and Services Tax. Turn on Registered for GST only if your business is registered for GST. See Add GST to your prices.

Promo code

A short word, like SAVE10, that customers type to get money off. See Make a promo code.

Grow

Grow

Your shop assistant in the app. Only the owner sees Grow. See Meet Grow, your shop assistant.

Move

One thing Grow suggests you do today, like adding stock. Grow puts the biggest first. See Grow: today's moves.

Grow credits

Some Grow buttons use credits. These buttons show a ✦ and a number. See Grow credits.

Your team and the app

Owner, senior manager, manager and staff

The four roles in a team. Each role sees different tabs and pages. See What each role can do.

Shop menu

Tap your shop name at the top left to open it. It has View storefront, Copy link & QR, Log out and more. See Find your way around the app.

Shop link

Your shop's address, like shop.eveyla.com/aisha⁠-⁠bakes. Customers open it to see your shop. See Your shop link.

QR code

A square code that a phone camera can read. Customers scan your shop's QR code to open your shop. See Share your shop link and QR code.

Parts of the screen

Banner

A coloured strip across a page. For example, when you are closed, your shop page shows a banner that says so.

Panel

A part inside a sheet that slides up. For example, tap Price in the item sheet, and the Price panel slides up.

Pill

A small round⁠-⁠ended button. For example, the pill at the top of Insights says which days you see, like This month.

Sheet

A panel that covers part of the screen. When you tap an item on the Items page, it opens in the item sheet.

Tile

A big square button. At the Counter, tap an item's tile to add it to the sale.