Add who gets booked
Add the people, courts, boats or rooms customers book, and set their hours, breaks and prayer times.
On this page
- What it is
- Find it
- Every setting
- A person, or a court, boat or room
- Name
- Seats
- Colour on the calendar
- Hours
- Pause at prayer times
- Their login
- Takes bookings
- Times for
- Without Bookings for more
- Bookings now outside the hours
- The rest of the sheet
- Who can use it
- Common mistakes
- Add stays grey
- It says "You already have one called Liya"
- I can't switch off Takes bookings
- Their row says Needs Bookings for more
- My changes are gone
- Tip
What it is
Who gets booked is your list of everyone and everything customers can book. It can be a person, like Shaha. It can also be a court, boat or room, like Court 2. Each one has their own hours and their own lane in your calendar. A lane is their own column.
Bookings come with the Storefront plan for one person, court or room. For more, Bookings for more is an add-on. You can see its price in the add-on store. See Bookings for more.
Find it
As the owner, in a shop that started with bookings (the first tab says Bookings):
- Tap Settings in the bar at the bottom.
- Tap Who gets booked. It is in the Bookings group at the top. A sheet called Bookings settings opens. (A sheet is a panel that covers part of the screen.)
Under Who gets booked, a grey line names everyone who is switched on, like "Shaha and Liya, their hours".
As the owner, in a shop that sells (the first tab says Orders):
- Tap Settings in the bar at the bottom.
- Scroll down to the Bookings group, under Your link.
- Tap Bookings. It says "Who gets booked, their hours and prayer times". The Bookings settings sheet opens.
The owner, senior managers and managers can also start from the calendar:
- Tap the first tab in the bar at the bottom. It says Bookings or Orders.
- If Calendar is not picked at the top, tap Calendar.
- Tap the button with three dots at the top right, next to Day and Week. A sheet called Bookings opens.
- Tap Bookings settings.
With nobody added, the calendar shows Set up your book instead of your day. Tap Set up bookings to open the same sheet.
On a computer, the tabs are in the bar on the left.
No Bookings group in Settings? Then your shop has not set up bookings. See Set up bookings.
Every setting
The Bookings settings sheet starts with Who gets booked. It lists everyone you added. Each row shows a name and their hours in one line, like "Sat to Thu · 10:00 to 20:00". Your own row says "(you)" after your name.
With nobody in the list, it says "Start with yourself and anyone who takes bookings. A court, a boat or a room works the same way."
To add someone or something:
- Tap Add someone or something under the list. A sheet called Who gets booked opens.
- Tap A person or A court, boat or room.
- Type the name in the Name box. For example, Liya.
- Tap a colour under Colour on the calendar.
- Look at the hours for each day. To change a day, tap it.
- Tap Add.
The sheet closes. A short message says, for example, "Liya can be booked". In your free trial, it says "Liya is set up".
To change one:
- Tap their row in the list. A sheet with their name opens, like "Liya's hours".
- Change what you need.
- Tap Save hours. If you changed more than the hours, the button says Save.
On this sheet, the hours and the prayer switch come first. The name, colour and the rest are lower down, under a line.
A person, or a court, boat or room
These two buttons are at the top of a new one. A person is picked when you start. Tap A court, boat or room for something people book, like a futsal court or a boat.
A court, boat or room has Seats. On a day with no hours, it says "Closed". A person says "Day off" instead, and can have Their login.
Name
Type their first name, or the name of the court or boat. The box shows "Their first name" or "Court 2" in grey.
Customers seewhen two or more can do a service, customers can pick who. They see each name with its colour. They can also pick Anyone, "first free".
Seats
This shows only for a court, boat or room. It says "1 for a court or a room". Leave it at 1 for a court or a room.
For a boat or a class, tap the plus until it shows how many people fit. You can also type the number. With more than 1, the sheet draws the seats. It says, for example, "12 people on one departure" and "One trip at a time".
Seats on a trip need Bookings for more, even with one boat. See Add a trip with seats.
Colour on the calendar
Four round colours. Tap one. A tick shows on the one you picked. When you start, the app picks a colour nobody else uses, if there is one.
The colour shows on their lane in your calendar and on the round letter next to their name. Customers see it too, when they pick who.
Hours
One row for each day, from Sat to Fri. Each row has a bar, with the times under it, like "10:00 to 20:00". The striped parts of the bar are closed time and breaks. While Pause at prayer times is on, thin stripes also show the prayer times.
The hours are filled in when you start. Check each day.
To change a day:
- Tap the day. It opens under its row.
- If it is a day off, turn on its switch. It says "Open on" and the day, like "Open on Sunday".
- Tap the From box and pick the start time.
- Tap the To box and pick the end time.
The boxes follow your phone's clock. So 13:00 may show as 01:00 PM.
Also in an open day:
- To make it a day off, turn off the "Open on" switch.
- Add a break: splits the hours in two, with a gap in the middle. Then change the times in the boxes. On a short day, it says Add another stretch instead. A stretch is one block of hours.
- When a day has two stretches or more, the X next to a stretch takes it away.
- Same on every open day: copies this day's hours to every day that is open. Closed days stay closed.
Under the buttons, the app says "A break between two stretches can't be booked."
When every day is off, their row in the list says "No hours yet". Customers cannot book them until you add hours.
Customers seefree times only inside these hours. A break, a day off or a closed day has no times to pick.
Pause at prayer times
This switch has a moon picture. It is on when you start. Under its name, a grey line names the island whose prayer times it uses, like "20 minutes from each call, Hulhumalé times".
While the switch is on, pick one:
- Nothing starts then: "A booking can run through it. Most people."
- Keep it free: "Nothing runs through the 20 minutes. Courts and pitches."
For a person, Nothing starts then is picked when you start. When you tap A court, boat or room on a new one, it changes to Keep it free.
To change the island, see Times for below.
Their login
This box shows only for a person. No login is picked when you start. Tap the box to pick someone from your team. Only people who have joined your team are in the list. See Invite your team.
Under the box, the app says "Their phone opens on their own day." This works for staff. When staff with a login linked open the calendar, they see their own day. My day and Everyone show at the top. Everyone shows the whole team. The owner, senior managers and managers always see everyone.
When it is your own login, your row in the list says "(you)".
Takes bookings
This switch shows only when you change one, near the bottom. It is on when you start. Under it, the app says "Off hides them from the calendar and from new bookings. Their bookings ahead need a new place first."
When it is off, their row in the list says "Off". Their hours stay saved.
If everyone is switched off, the calendar says "Everyone who gets booked is switched off. Switch someone back on in Bookings settings."
Times for
This is in the Bookings settings sheet, under Prayer times. A note says "From the Islamic Ministry's table for your island." It is one island for your whole shop. When you start, it shows your shop's island, if you set one.
- Tap the box under Times for. A list of islands opens.
- Type your island's name at the top of the list.
- Tap your island.
It saves right away. A short message says, for example, "Prayer times for Hulhumalé".
Without Bookings for more
Bookings come with the Storefront plan for one person, court or room. Without the add-on, a note under the list names the one in your plan, like "Shaha is in your plan." It says more people, courts or boats take Bookings for more. You can see its price in the add-on store.
In your free trial, you can add as many as you like.
Once bookings are open, you can still add more. A note in the sheet may say, for example, "Liya takes bookings once you add Bookings for more". Their hours are saved either way. When you tap Add:
- As the owner, the add-on store opens. At the top it says "Liya is saved. Add Bookings for more so customers can book them." To add it later, tap Not now.
- As a senior manager or manager, a message says "Liya is saved. The shop owner can add Bookings for more so customers can book them."
In the list, their row then says "Off", with an orange tag Needs Bookings for more. An orange note says they are saved but off, and customers can't pick them. Their own sheet still shows Takes bookings switched on.
While someone waits, the owner also sees a button Add Bookings for more under the list. Pick who takes bookings may show too. It lets you choose who is in your plan. See Bookings for more.
Bookings now outside the hours
After you save, some bookings ahead may not fit the new hours. Then a sheet shows, like "2 bookings now outside the hours". It says "They stay booked. Move them from the calendar if the time no longer works." It lists each booking with its day and time.
Tap Got it. To move one, see Move or cancel a booking.
The rest of the sheet
Under Prayer times, the sheet also has Services you can book and Booking online. See Make a service bookable and Choose how customers book online.
Who can use it
The owner, senior managers and managers can add and change who gets booked. Only the owner has Settings. Senior managers and managers open Bookings settings from the calendar's three-dot button.
Staff do not see Bookings settings. Before anyone is added, staff see "Bookings aren't set up yet. The owner or a manager adds who gets booked and their hours."
Bookings need a Storefront. One person, court or room comes with the plan. For two or more, or seats on a trip, you need the add-on Bookings for more. Only the owner can add it. You can see its price in the add-on store.
Common mistakes
Add stays grey
- Type a name in the Name box.
- Look under the hours. A red line names a day to fix, like "Monday: Each stretch ends after it starts." Tap that day and fix its times.
- "Keep the name under 40 characters." The name is too long. Make it shorter.
It says "You already have one called Liya"
Two that are switched on cannot have the same name. Use a different name, like Liya M or Court 2.
I can't switch off Takes bookings
A red message says, for example, "Liya has 2 bookings ahead. Move or cancel them first". Their bookings ahead need a new place first.
- Move or cancel each of their bookings. See Move or cancel a booking.
- Tap their row in Bookings settings.
- Turn off Takes bookings.
- Tap Save.
Their row says Needs Bookings for more
They are saved, but customers can't book them. As the owner, tap Add Bookings for more. Or, if you see it, tap Pick who takes bookings to choose who is in your plan. See Bookings for more.
My changes are gone
You closed the sheet with the X at the top right. Changes are saved only when you tap Add, Save hours or Save. Make the change again, then tap the button at the bottom.
Tip
For a holiday or a sick day, you do not need to change anyone's hours. Use Time off from the calendar's three-dot button instead. See Block time off.