Invite someone to your team
Add a team member to your shop, pick what they can do and send the invite.
On this page
What it is
Your team is the people who help you run the shop. You invite each one with their email and pick a role for them. They get an invite by email. You can also send it on WhatsApp or Viber. When they make a password with that email, they join your shop.
Find it
- Tap Settings in the bar at the bottom.
- Scroll down to Team & account.
- Tap Staff & roles. It says Manage who can take orders under it.
On a computer, Settings is in the bar on the left.
If you do not see Staff & roles, your shop is a free listing. A team needs a Storefront. See Free listing and Storefront.
Every setting
To invite someone:
- Tap the email box in Invite a team member, at the top. It shows teammate@example.com in grey.
- Type your team member's email, like aisha@example.com.
- Under ROLE, tap Staff, Manager or Senior manager.
- Tap Invite, next to the email box. A green box shows under the roles. It says the invite was emailed, or that it could not be emailed. Either way, go on to step 5.
- Tap Copy invite in the green box.
- Open a chat with your team member on WhatsApp or Viber.
- Paste the message.
- Send it.
Your team member now shows in the Team card, with "Staff · Invited 17 Oct". When they join, it turns green and says "Staff · Active". To help them join, see Join a shop's team.
The rest of the page is explained below.
Staff & roles
This is your team page. Under the title, the app says: "Staff work orders only. Managers also add and edit items. Senior managers also see Insights and Reports. None of them can touch your settings, promos or bank."
Invite a team member
Type one email in the box. Then tap Invite. You cannot tap Invite while the box is empty. It says Inviting… while it works.
ROLE
You have three choices:
- Staff (picked when you start): "Orders and the Counter."
- Manager: "Staff, plus items, stock and customers."
- Senior manager: "Manager, plus Insights and Reports."
The Counter (the POS tab) is where your team sells to customers in your shop.
After each invite, the choice goes back to Staff. You can change a role later. See What each role can do and Change someone's role or remove them.
The green box
The green box shows after you tap Invite. It says one of these:
- "Invite emailed to aisha@example.com." and "Not in their inbox? Copy the invite and send it on WhatsApp or Viber."
- "We couldn't email aisha@example.com. Copy the invite and send it on WhatsApp or Viber."
Tap Copy invite to copy a ready message. The button then says Copied. The message starts with "You have been invited to help run Aisha Bakes on Eveyla." It has a link to join, the email to use and the role. Paste it in a chat with your team member.
In WhatsApp or Viber, a small preview can show with the link. It says "Join your team · Eveyla" and "Invited to help run a shop on Eveyla? Create your login here." It does not show your shop name or their email.
Tap Dismiss to close the green box.
Team
This card lists everyone on your team. On the right, it says how many people, like "3 people". You are first, then senior managers, managers and staff.
Each person shows their name or email, and a line with a dot:
- "Owner": you.
- "Staff · Invited 17 Oct": they have not joined yet. Under it, the app says: "We emailed them an invite. They join by creating a password with this email. Not in their inbox? Copy the invite and send it on WhatsApp or Viber."
- "Manager · Active", in green: they joined.
When only you are on the team, it says "No staff yet." and "Invite someone to help with orders."
Each team member has the buttons Change role and Remove. See Change someone's role or remove them.
Resend email
This shows on the row of someone who has not joined yet. Tap it to send the invite email again. It says Sending…, then Sent with a tick.
The email is called "Eveyla: You're invited to help run Aisha Bakes". It has a green button, Join Aisha Bakes. See Join a shop's team.
Copy invite
This also shows on the row of someone who has not joined yet. It copies the same message as the green box. Paste it in WhatsApp or Viber.
Staff seats
The card at the bottom shows your seats, like "2 of 3 used". Each team member uses one seat, even before they join. See Staff seats.
Who can use it
Only the owner can invite people. Senior managers, managers and staff do not see Settings.
A team needs a Storefront. One staff seat comes with your plan. More seats are an add-on.
Common mistakes
It says You have used all your staff seats
All your seats are in use. Scroll down to Staff seats. Tap Get more seats. Or remove an invite you do not need. See Staff seats.
A red message shows when I tap Invite
- "Invalid email address", or a small note from your phone about the email: check the email for mistakes. It looks like aisha@example.com.
- "This email is already on your team": look for them in the Team card. If they have not joined, tap Resend email or Copy invite on their row.
My team member did not get the email
Tap Copy invite on their row. Send it on WhatsApp or Viber.
If you tap Resend email, a red line may show under the buttons:
- "Couldn't send the email. Copy the invite instead.": tap Copy invite and send it on WhatsApp or Viber.
- "Wait a couple of minutes before sending again.": you sent it a moment ago. Wait, then try again.
- "You have sent this invite 5 times today. Try again tomorrow or copy the invite.": tap Copy invite instead.
I typed the wrong email
Tap Remove on that row. Then tap Remove in the red box. Now invite the right email. Your team member must join with the same email you typed.
Tip
Invite your team member while they are with you. Tap Copy invite and send it to them on WhatsApp. Ask them to join on their own phone, there and then. When they are in, their row says "Active" in green.