Tips and the tour
See how Grow's tips and tour work, and turn them off or see them again.
On this page
- What it is
- Find it
- Every setting
- A tip card
- Owner tour
- Team tour
- First-visit tips
- Welcome back. Ready for your first item?
- Other cards from Grow
- Skip tips
- Show me around again
- Turn tips back on
- Who can use it
- Common mistakes
- I tapped Skip tips by mistake
- I turned tips back on, but the tour did not come back
- Nothing happened when I tapped Show me around again
- The tour skipped a card
- Grow's card is in the way
- Tip
What it is
Grow is your shop assistant, the small green figure in Eveyla. When you are new to Eveyla, Grow gives you a short tour. Grow also shows a tip the first time you open some pages. Each tip is a card that points at one part of the screen.
Find it
Tips show by themselves. You do not need to open them.
To see the tour again (owner):
- Tap Settings in the bar at the bottom.
- Scroll down to Team & account.
- Tap Show me around again.
Your order board opens and the tour starts.
Or start it from Set up your shop:
- Tap your shop name at the top left. The shop menu opens.
- Tap Finish setting up.
- Tap Show me around again, under the list.
Every setting
A tip card
The screen goes dark. The part Grow talks about stays bright. Grow stands on top of the card.
A card has:
- a title and a short text.
- a count at the top, like "1 of 4", and small dots. These show when there is more than one card.
- a green button, like Next, Done or Got it.
- Skip tips, on most cards.
Tap the green button to go on. If a card points at a tab you do not have, Grow skips that card.
Owner tour
New owners get a tour of 4 cards on the order board. It starts with "Every order lands here". After the 4th card, one more card says "One last thing". It has two buttons: Share my link and Place a test order first. See Your first minutes in the app.
Team tour
When you join a shop's team, Grow shows you around the first time you open the order board.
The first card welcomes you. Staff see "You're on the team at" and the shop name. Managers see "You're a manager at", and senior managers see "You're a senior manager at". Tap Show me around.
Then Grow points at each tab you can use:
- Orders: "Every order lands here". New orders wait under Needs you.
- POS: "Selling in person". You make sales here.
- Items, for managers and senior managers: "Keep the shelf right".
- Insights, for senior managers: "How the shop is doing".
Tap Next on each card, and Done on the last one.
First-visit tips
The first time you open these pages, Grow explains them:
- Items (owner, senior manager, manager): "Sold out for today?" and "Add more any time".
- Settings (owner): "Start with delivery", "How customers pay you" and "Never miss an order".
- Insights (owner, senior manager): "Your shop in numbers" and "Reports".
- POS (everyone): "Selling at the counter".
- Set up your shop (owner): "A few things left".
Each tip shows once. It does not show again on another phone either.
Welcome back. Ready for your first item?
This card is for an owner. It shows on your order board while your shop has no items. It says: "Anyone who opens your link sees an empty shop right now. One item is enough to start taking orders."
- Add an item: opens Your first item. See Your first minutes in the app.
- Not today: closes the card until tomorrow.
Other cards from Grow
- After "What brought you to Eveyla?", Grow shows one card on the page you picked. It is "Start here", "This is your credit book" or "This is your Counter". The Counter is the POS tab. See Your first minutes in the app.
- When your first orders come in, Grow explains each step, with cards like "Your first order". These cards show even when tips are off. See Your first order, step by step.
Skip tips
Tap Skip tips on a card. Grow asks "Turn off all tips?" and says: "Grow won't pop up on new screens any more. Your first-order guide still shows, because it matters. You can bring tips back from Settings, under Support."
- Turn off tips: stops the tours, the first-visit tips and the "Welcome back" card. This is for you, on every phone you use.
- Keep showing tips: takes you back to the card.
The card says "under Support". The Turn tips back on row is in the Team & account card, below Support.
Show me around again
Tap it to see the tour again, from the start. Your order board opens and the tour starts. It works even when tips are off. On a computer, the cards point at the bar on the left.
It is in Settings, in Team & account. It is also under the list on Set up your shop.
Turn tips back on
This row shows in Team & account only after you tapped Turn off tips. If it is not there, your tips are already on. Tap it to turn tips on again. The row goes away.
Tips you already saw do not come back. A page you have not opened yet shows its tip the first time you open it. To see the tour again, tap Show me around again.
Who can use it
- Tours and tips are for people new to Eveyla, and they come with a Storefront.
- The owner tour, and the tips on Settings and Set up your shop, are for the owner.
- The team tour is for senior managers, managers and staff.
- Show me around again and Turn tips back on are in Settings. Only the owner can use them.
Team members: after Turn off tips, you cannot turn tips back on. Tap it only if you are sure.
Common mistakes
I tapped Skip tips by mistake
Tap Keep showing tips.
Already tapped Turn off tips? If you are the owner:
- Tap Settings in the bar at the bottom.
- Scroll down to Team & account.
- Tap Turn tips back on.
To see the tour again, tap Show me around again in the same place.
I turned tips back on, but the tour did not come back
Turning tips on does not start the tour again. Tap Show me around again in Team & account.
Nothing happened when I tapped Show me around again
The tour needs a Storefront. On a free listing, the button takes you to Home, but no tour starts. See Free listing and Storefront.
The tour skipped a card
Grow skips a card when its tab is not on your screen. For example, there is no POS card when the POS tab is off. See Turn on the Counter.
Grow's card is in the way
Tap the green button on the card to go on. Tapping the dark part of the screen does not close it.
Tip
New team member? Ask them to sign in on their own phone. Grow then shows them only the tabs their role uses. See Join a shop's team.