Remind tomorrow's customers

Every setting

Remind each customer

1. Read the message under "The next one opens WhatsApp with this ready". It is for the customer whose row says Next.
2. Tap the green button at the bottom. It says "Remind" and their name, like "Remind Aisha". WhatsApp opens with the message ready.
3. Send the message in WhatsApp.
4. Go back to Eveyla. Their row now says Sent. The button shows the next customer's name.
5. Do the same for each customer.

The button goes down the list in time order. When everyone has a tick, a green box says "Everyone has been reminded." The button goes away.

The day it opens on

The title says the day and how many bookings, like "Remind tomorrow's 3". Under it is the date, like "Fri 16 Oct".

If nothing is booked tomorrow, the sheet opens on the next day with bookings. The title names that day, like "Remind Saturday's 6". The line under it says why, for example:

• "Friday is your day off, so tonight is the night before."
• "Nothing is booked tomorrow."
• "Nothing is booked before Thu 22 Oct."

If the only bookings left are later today, the title says "Remind today's 3". The line says "Nothing else is booked in the next 7 days."

If nothing is booked in the next 7 days, the sheet is called Reminders and says so.

Another day

Another day shows under the list when more than one day has bookings in the next 7 days.

1. Tap Another day. A row of days opens, like Today, Tomorrow or "Sat 17 Oct".
2. Tap a day. The title and the list change to that day.

The message

The message says, in this order:

• "Hi" and the customer's first name, like "Hi Aisha,".
• When, like "see you tomorrow at 10:00". Today's bookings read "today". A later day reads "on Saturday", or a date a week ahead, like "on Thu 22 Oct".
• The service, like "for Gel polish".
• Who it is with, like "with Liya" or "on Court 2". This shows only when more than one person, court or room is on your calendar.
• Your shop's name and island.
• A link to their booking page, when the booking has one.
• "Reply here if you can't make it."

In the sheet, the link is short, like "shop.eveyla.com/b/…". The message in WhatsApp has the whole link.

You can't change the message in Eveyla. You can change the words in WhatsApp before you send it.

Customers see

a WhatsApp message from your number. The link opens their booking page, where they can add the booking to their phone's calendar.

The list

Each row is one booking. It shows:

• The letter of who the booking is with.
• The time and the customer's name, like "10:00 · Aisha".
• The service, like "Gel extensions · Gel".
• "booked by you" if your shop added the booking, not the customer.
• "no WhatsApp" if the booking has no phone number.

On the right, a row can say:

• Next: the customer the green button opens. Their row is green.
• Sent: this customer has been reminded. A customer someone else on your team reminded says Sent too.
• Copy: the customer has no phone number. See below.
• Copied: you copied their message.

A row with nothing on the right waits its turn.

The list is for everyone who gets booked, not only you. Only bookings that are booked are in it. A request that still waits for your answer, or for its deposit, is not.

Copy for a customer with no number

1. Tap Copy on their row. The message is copied.
2. Send it to them another way, like Viber.

The row then says Copied. If a message says "Couldn't copy the message. Try again.", tap Copy again.

When only these rows are left, the green button goes away. A green box says "The rest have no WhatsApp. Copy their message to send it some other way."

The bottom of the sheet

• A count, like "2 of 6 sent". Copied rows count too. The bar under it fills up as you go.
• "Online buyers can also add it to their calendar". It shows when someone in the list booked online.
• The green button with the next customer's name.