Packs and barcodes: fees on items

Every setting

To make a fee (owner only):

1. In Fees, tap Add your first fee at the bottom of the list. (When you already have a fee, it says New fee.) A panel called New fee opens.
2. Type a name in the Name box, like Plastic bag fee.
3. Type the amount in the Amount box, like 2.
4. Under Charged, tap For each one or Once per order. (This title shows in capital letters.)
5. For a plastic bag fee, tap the This is the plastic bag fee switch so it turns green.
6. Tap Add fee. You are back in Fees. The new fee is already switched on for this item.
7. Tap Done at the top right.

On an item you already added, a dark message says "Saved" at the bottom. On a new item, tap Add to my shop at the bottom.

To put a fee you already made on another item:

1. Open the item.
2. Tap Fees.
3. Tap the switch next to the fee so it turns green.
4. Tap Done at the top right.

Fees

Each fee in the list shows its name and a line like "MVR 2 for each one" or "MVR 5 once per order". If your shop has GST, the line adds "bag fee, no GST" or "with GST".

The switch on the right puts the fee on this item. Green means on. The owner also sees a small gear button to change the fee.

Under the list, a box shows the fees on this item, with "For each one in the cart" or "Once on the order". The app says "Shows as its own line on the cart, checkout, Counter and receipts."

While the fees load, the panel says "Loading fees…". If they cannot load, a message at the top of the item says "Couldn't load this item's fees. Close it and open it again."

Name

The name customers see on the fee line. The box says "e.g. Plastic bag fee".

Amount

The fee in MVR. The box starts with a grey 0. Type a number above 0, up to 10,000.

Charged

You have two choices:

• For each one (picked when you start): the app says "3 in the cart, 3 times the fee. A kg item counts whole kg, rounded up." For example, 1.5 kg counts as 2.
• Once per order: the app says "Once on any order with an item that carries it."

Customers see

a line like "Plastic bag fee · 3 × MVR 2" with the total. With only one in the basket, the line shows only the fee's name. A once per order fee also shows only its name.

This is the plastic bag fee

This switch starts off. Turn it on for your plastic bag fee.

If your shop has no GST, the app says "Turn on if this is the plastic bag fee. It's shown on its own line."

If your shop has GST:

• When the switch is off, the app says "Turn on if this is the plastic bag fee. It's kept out of GST and shown on its own line." A line under it says how GST works on the fee. For example, "GST 8% goes on top of the fee, like your prices." or "GST is counted inside the fee, like your prices."
• When the switch is on, the app says "No GST on it. Your GST return reports it on its own line, as MIRA asks." MIRA is the Maldives tax office.

See Add GST to your prices.

Change a fee

1. In Fees, tap the gear next to the fee. A panel with the fee's name opens.
2. Change what you need.
3. Tap Save fee.

The app says "Fees are set for your whole shop. Changes show on new orders only." Tapping the back arrow or Done also saves a change.

Remove this fee

1. Tap the gear next to the fee.
2. Tap Remove this fee at the bottom.
3. Tap Remove.

The app says "Items stop adding it. Past orders keep it on their receipts." To keep the fee, tap Keep it.

No fees on this item

This shows at the bottom of Fees when the item has a fee. Tap it to take every fee off this item. The fees stay in your shop for other items.

Where the fee shows

Customers see

the fee line in the basket, in the total at checkout and on their receipt.

At the Counter, the fee shows as its own line when you tap Charge, and on the receipt. Lines you add with + Custom have no fees. See Take cash, card, transfer or credit at the Counter.

For how the fee adds up with delivery and other charges, see How customers order from you.