Eleven messages
to sell one dress.
You are not going to stop selling on chat, and you should not. But the thread is doing five jobs it was never built for: catalogue, price list, checkout, order book and delivery tracker. Hand four of those to a link and keep the conversation.
Selling in DMs is not free. It is just billed in evenings.
The cost does not show on any invoice, which is exactly why it goes unnoticed until the shop grows past a handful of orders a week.
The chats are not the problem. The problem is that the chat is your catalogue, your checkout and your order book at the same time, and it is bad at all three.
Chat becomes the front door. Not the workshop.
Nobody has to move to a new app, learn a new habit, or stop messaging you. The conversation stays exactly where it is. The work moves out.
Stays in the chat
- The first hello, and the relationship that keeps them coming back
- Photos of what just arrived, and the story that sells it
- Questions only you can answer: will this fit, can you do it in navy
- The message that says your order is on the way
- Regulars who would rather just tell you what they want
Moves to the link
- The catalogue, with today's prices and what is actually in stock
- Checkout: items, delivery island, phone number, cash or transfer
- The transfer slip, attached to the order instead of floating in a thread
- The order book, one list with a status on every line
- Tracking, so they stop asking and you stop replying
This is where orders are actually lost.
Hold the last one
In a chat, two customers can both be told yes at nine in the evening. You find out when you go to pack.
On the link, stock comes down as orders land. When the last size M goes, the option closes itself, and the second customer sees it before they decide instead of after.
Keep the slip with the order
In a chat, the slip is a photo somewhere above forty other messages. Matching it to an order means scrolling, and you will do that at midnight.
On the link, the customer attaches the slip at checkout and it sits on the order next to the amount. You look once, tap confirm, and the order shows paid.
Tell them where it is
In a chat, every customer who is waiting sends you the same message, and each one deserves a reply.
On the link, every order carries a tracking page that moves as you pack and send. The question stops being asked, because the answer is already on their phone.
Be handed to someone else
In a chat, the whole shop is inside your personal phone. Taking a day off means the shop takes one too.
On the link, the orders live on a board a helper can be given without handing over your messages, your money screens or your phone.
Nothing gets left out of the list.
You do not have to pay to stop losing orders.
Take the free listing first. If it earns its place, the cart and the order board are one step up.
A real page for your shop, and a button that opens a chat with you. Good for testing whether a link changes anything.
- Your own page and link to share
- Up to five items with photos and prices
- A button that opens WhatsApp or Viber with you
- Listed in the Eveyla directory
- No cart or checkout
- No order board or tracking
Where the orders stop living in the thread. Cart, checkout, slips on the order, one live board, tracking links.
- Unlimited items, sizes, stock and sale prices
- Cart and checkout with transfer slips and cash on delivery
- One live order board, plus chat orders added by hand
- Tracking link for every customer
- Counter till, money book, GST and credit book
- One staff seat, so someone else can cover
No commission on either tier. Customers pay you directly. Stop paying and you drop back to the free listing with the same link, rather than disappearing.
Questions people actually ask.
Do my customers have to download anything?
Will I stop getting messages?
What about customers who refuse to use a link?
Does Eveyla connect to the WhatsApp Business API?
Can I keep using my own number?
How do I handle the transfer slip?
Is there really a free tier?
Does Eveyla take a cut of what I sell?
I sell on Instagram too. Does that work?
Keep the chat.
Lose the chaos.
Free listing to start. Fourteen days of the full storefront when you want the cart.