Fix a mistake in the credit book

Every setting

Undo right after you save

After you write down an amount or record a payment, a message shows at the bottom. Tap Undo in that message. The line comes off the page. The app says "Taken off the page" or "Payment undone".

Undo a sale today

1. Tap the sale line. Or tap the small Undo under its amount. A sheet with the sale opens. (A sheet is a panel that covers part of the screen.)
2. Read the note: "You can undo this until midnight. It comes off Ahmed's book and your reports, as if it never happened."
3. Tap Undo, it was a mistake.

If they paid any of it, the note also says: "Anything they paid stays on their account as credit."

The app says "Undone", and the line is gone.

The sheet also shows the date, the items, Total, Paid and Left. Tap Open order to see the whole sale.

Correct sale

After midnight, a sale cannot be undone. You correct it instead. It stays on the page, in grey, with your name and reason.

1. Tap the sale line.
2. Under Correct this sale, tap a reason: Wrong amount, Wrong person, Brought it back or Other.
3. If you like, type more in the Anything to add (optional) box. For Wrong amount, it shows "Should have been 200" in grey as an example.
4. Tap Correct sale.

If you tap Other, the box is called What happened. You must fill it in.

If they paid any of it, the box also says: "Anything they paid stays on their account as credit."

The app says "Sale corrected". The line now has "· corrected" after its name, with the reason, who did it and the date. Its amount is crossed out. It no longer counts in what they owe, or in your sales.

Under the button, the app says: "Wrong amount? Correct it, then write down the right one."

• Wrong amount: correct the sale. Then tap Add at the bottom of their page and write down the right amount.
• Wrong person: correct the sale. Then write it down on the right person's page.

Tap a corrected line to see Why, By and When.

Undo a payment today

1. Tap the payment line, like "Paid in cash". Or tap the small Undo under its amount.
2. Read the note: "You can undo this until midnight. It comes off the account and the sales it paid are owed again."
3. Tap Undo, it was a mistake.

The app says "Undone". The payment is gone, and the lines it paid are owed again.

The sheet also shows Amount, How, When and From. From says "Recorded here" when someone recorded it in the book. It says "From their slip" when it came from the customer's slip. If some of it was given back, a Given back row shows too.

Void payment

After its day, only the owner can undo a payment. This is called voiding it.

1. Tap the payment line.
2. Tap Undo this payment. A sheet called Void payment opens.
3. Read the line at the top. For example: "MVR 200.00 · Cash · 12 Oct 2026. It comes off the account and the sales it paid are owed again."
4. Type why in the Reason box. For example, "Recorded by mistake".
5. Tap Void payment.

The app says "Payment voided". The line stays on the page with "Voided" and your reason. The lines it paid are owed again.

Senior managers and managers see "Only the owner can undo a payment after its day."

When some of a payment was given back, the owner sees "Some of this was given back, so it can't be undone."

Undo void

If the owner voided the wrong payment:

1. Tap the voided payment. Its sheet is called Voided payment.
2. Tap Undo void.

The app says "Payment is back on the account".

More

Tap the round button with three dots at the top right of a person's page. A sheet with their name opens:

• Edit name: change their name.
• Open customer profile: opens their customer page. See Your customers.
• Give back MVR 200: only the owner sees this, and only when the person paid ahead.

Edit name

1. Tap the three dots button.
2. Tap Edit name.
3. Change the name in the Name box.
4. Tap Save name.

The new name also shows on their customer page.

Give back

When a customer paid ahead and you give them the extra money back, the owner records it here.

1. Tap Paid ahead above the list in Who owes you.
2. Tap the person.
3. Tap the three dots button at the top right.
4. Tap Give back MVR 200. A sheet called Give back opens. It says, for example, "Give back money you're holding for Aisha."
5. The Amount (MVR) box shows all the money you hold for them. Change it if you give back less.
6. Under How?, tap Cash or Transfer. Cash is picked when you start.
7. Tap Give back MVR 200.00.

The app says "Gave back MVR 200.00". A line like "Given back · cash" is added to their page.

If you type more than you hold, the box says "You hold MVR 200.00 for them."

Given back

Tap a "Given back" line to see it. The sheet shows Amount, How and When. It says: "Money given back adds to what they owe, or comes off what they paid ahead." This sheet has no Undo button. Check the amount before you give money back.